Cookie & Tracking Policy

Introstat (Pty) Ltd (“we”, “us”, “our”) uses cookies, tracking pixels, and similar technologies on our website introstatshop.co.za to enhance your experience, understand how visitors use our site, and deliver relevant content & offers. Some product suppliers whose images or embedded content appear on our site may also load cookies or tracking tools, over which we have limited control.

Types of Tools & What We Use

• Google Analytics – for understanding how the site is used and how we can improve it.
• Google Webmaster Tools / Search Console – to monitor and maintain our website’s presence in search results.
• Meta (Facebook / Instagram) Pixels – to assist with ads and promotions relevant to products you might like.
• LinkedIn tracking tools – for marketing and professional audience engagement.
• Other third‑party tracking and advertising tools.

Essential vs Non-essential Cookies

Some cookies / tracking tools are strictly necessary for the site to function properly — e.g. keeping your cart items, enabling account login or basic site security. These cannot be turned off via preferences. Other tools are non‑essential (analytics, marketing, etc.) which require your consent.

Your Consent & Control

When you first visit our site, we will ask if you accept non‑essential cookies. Essential cookies will always remain active to ensure core functionality. You may change or withdraw your consent at any time through your browser settings or via our cookie preferences tool on this website.

How We Use the Information

Data gathered via cookies and tracking technologies is used to:

• Improve website functionality and navigation.
• Analyse how users use the website so we can refine our product offerings (laptops, desktops, printers, accessories, software) and related services.
• Display marketing/promotional content tailored to your interests.
• Support advertising efforts (e.g. retargeting) and measure effectiveness.

We treat your personal information as confidential. We do not share your email or contact information with third parties for their marketing purposes unless you have explicitly consented.

Third‑Party Suppliers & Embedded Content

Because we sell IT equipment, some products or media are provided by suppliers or other third parties. These may embed content (images, specifications, reviews, embedded video, etc.) which could set cookies or use tracking technologies beyond our control. Where possible, we link to their privacy / cookie practices, but we cannot guarantee their behaviour.

Legal Basis & Your Rights

We act in accordance with South Africa’s Protection of Personal Information Act (POPIA). You are entitled to:

• Know what personal data is collected and why.
• Withdraw consent for non‑essential cookies at any time.
• Ask us to correct or remove your personal information where applicable.
• Contact us if you have any concerns about your privacy.

Policy Changes

We may update this Cookie Policy from time to time. The “Last updated” date will change accordingly. If there are material changes, we will notify you via a prominent notice on the website.